1. What are the opening hours?
2. Where can I get assistance?
3. Do you have this book/journal?
4. How do I borrow a book, and for how long?
5. How can I find what is on-Reserve for my class?
6. Where can I find previous exams?
7. Can I e-mail a query?
8. Where do I get help with my thesis?
9. Can I print, scan and photocopy?
10. Can I acess the Internet, and use computer applications?
11. Can I use my laptop and wireless connection in the libraries?
12. Can I access library resources from outside campus?
13. What should I do if I am having trouble accessing online resources from off-campus?
14. Why is the full-text of the article not available electronically?
15. Can AUB alumni use AUB libraries?
16. Can Non-AUB users access the Resources?

What are the opening hours?
Monday-Friday: 8:00 am. - 11:00 pm.
Saturday: 8:00 am. - 5:00 pm.
Sunday 12 noon - 6:00 pm.
Extended hours during exams for AUB community.
Holidays: as posted. For more details, check the Opening Hours

Where can I get assistance?
Go to Information and Help.

Do you have this book/journal?

• Use the library catalog LIBCAT to search for your book.
• Use Journal Finder to search for your journal.
• Ask a Librarian if you need help searching for library materials.

How do I borrow a book, and for how long?
You may borrow books at the Circulation Desk. To borrow a book, locate it in the library catalog, LIBCAT, fill out a borrower slip and hand it to the Circulation staff. Click on Borrower Catagories for use privilieges.

How can I find what is on-Reserve for my class?

• Paper copies of course materials are available at the Reserve Desks.
• For materials posted electronically, go to E-Reserve page (username and password are obtainef from the professor.

Where can I find previous exams?
Previous exams are posted electronically, go to E-reserve page and click on Previous Exams.

Can I e-mail a query?
Yes, send your queries to jftref@aub.edu.lb. Reference staff will get back to you within 24 hours.

Where do I get help with my thesis?

• For research, call Information Services at ext. 2629, or e-mail for an appointment at libinfo@aub.edu.lb.
• For Citation software, register for a session on Refworks, by e-mail: libinfo@aub.edu.lb.
• For thesis formatting and submission, go to the Archives and Special Collections in Jafet Library, Monday-Friday 8:00 am - 5:00 pm. No appointment is necessary.

Can I print, scan and photocopy?
Yes, check the appropriate link for details:

• Printers
• Scanners
• Photocopiers

Can I acess the Internet, and use computer applications?
Yes, in all library computer labs.

Can I use my laptop and wireless connection in the libraries?
Yes you can after registering your laptop at the Computing and Networking Services (CNS ext. 2260/1). Refer to the Wireless Network Connection at the following link: http://www.aub.edu.lb/cns/students/aubwlan/

Can I access library resources from outside campus?
Yes, with a valid AUBnet account (your AUB e-mail username/password). Check if your browser (Internet Explorer, Netscape, or Mozilla Firefox) is configured to access the AUB proxy server.

What should I do if I am having trouble accessing online resources from off-campus?
Check if your browser (Internet Explorer, Netscape, or Mozilla Firefox) is configured to access the AUB proxy server. Contact the Automation Department (ext. 2604) if you still have a problem.

Why is the full-text of the article not available electronically?

• University Libraries may not have a subscription to the electronic version of the journal.
• University Libraries may have a subscription to the electronic version of the journal, but not the volume in which the article appears.
• The publisher or distributor may not yet have all issues of the journal available electronically.

• AUB alumni are welcome to use the resources in the library.
• To borrow library resources, AUB alumni may obtain card at the Access Services Librarian's office, Jafet Library. Tel. 350 000 (ext. 2619), e-mail: circulation@aub.edu.lb.

Can Non-AUB users access the Resources?

• Only users with a valid AUB ID are eligible to use the libraries.
• External users may obtain a library card at the Access Services Librarian's office, Jafet Library. Tel. 350 000 (ext.2619), e-mail: circulation@aub.edu.lb.
• Check the list of External Users for additional information on membership categories and fees.

For help or more information contact : jftref@aub.edu.lb Ext. 2620/1; libinfo@aub.edu.lb Ext. 2629.